FAQ

I am a beginner in Italian. How are we going to communicate?

As you have read in the presentation of the courses and in the section “about me”, I have a lot of experience with beginners students. Although I think the best thing is to speak to you from the beginning in Italian (very slowly and with pauses), you can always ask me in English and I will answer. In addition, I believe in contrastive linguistics as a method to learn quickly.

How do I schedule my class timetable?

Classes will be scheduled according to the student’s and my availability. In the contact form you can indicate the days and the time slot that you prefer for your classes.

What are the advantages of online classes?

Efficiency and comfort by not having to move from your home or wherever you are. And the saving of transport time and money towards the class. The privacy of being in your home and, at the same time, the distance of being behind a screen.

What are the advantages of online classes with Claudins?

Claudins offers quality private classes, with a teacher with a lot of experience in this field and with a syllabus and activities designed and adapted only for you and your needs. We also offer the flexibility of schedules (including nights and weekends) and continuous monitoring throughout your learning.

What kind of classes do you offer?

We offer general and specific Spanish and Italian courses and preparation for official exams.

Do you only offer online classes?

No, for claudins.com’s students (who live or come to Barcelona on holidays) there are also additional services: “Barcelona walking chat” and “Barcellona italiana”.

What will I learn with Claudins?

At claudins.com we prepare a different programme for each student’s needs. The overall goal is that the person can become fluent in a conversation in the language they are studying.

Can I cancel my course at any time?

The course can not be cancelled and the money will not be returned once the course has started. For this reason, in case of not being 100% convinced, we recommend buying a package of 5 classes or a single class.

 

Can I cancel my class at any time?

You can cancel the class free of charge up to 24 hours before the session. The cancellation will be by e-mail and will be valid for the e-mail schedule. In this case, we will set another day / time for the session. Once this limit is exceeded, the right to postpone the class will be lost.


What does the course include?

The course includes the number of classes (duration 55 minutes) that have been chosen. In addition, it includes the additional material that is sent before each class, the correction of the homework and solutions of doubts by e-mail and whatsapp between one class and another.

What do I need to start?

A desktop or laptop computer, high-speed internet connection, headphones or earphones, and a Skype and Gmail account. And enthusiasm for learning.

Do I need to download programmes or other applications?

To start you need to have a Skype account and a gmail account to use Google docs. However, throughout the classes and according to need, other tools (all free of charge by the student) may be necessary.

What do I have to do to begin?

Request a free trial class and wait until we’ll get in touch with you to schedule it.


What is the purpose of the trial class?

The trial class helps us to know the student, his level and his expectations about the classes. It also serves the student to make his decision about buying packages of classes at claudins.com

If I can not start at the time we have decided, can I retrieve the trial class?

For the cancellation of the trial class, the same rules apply as for a paid class: up to 24 hours can be rescheduled, after that this right is lost. In case of not having notified, the right to have a free trial class is lost and the next trial class will be considered a standard paid.

What do I do if one day the internet does not work for me?

If one day it does not work, you will have to let us know as soon as the technical problem arises. If this is the first time, the class will be cancelled and we will schedule a make-up session. If it is a recurring problem, we will talk about the measures that have to be taken.

What happens if I'm late or do not show up at the scheduled time?

The teacher will wait up to 15 minutes after the scheduled time. After that, the student will be considered absent and the right to postpone the class will be lost.

Is there an expiration date for my classes?

The packages normally have a validity of 6 months, unless a deferment is agreed upon.

How many classes can I buy?

After completing the trial class, you can buy packages of 1, 5, 10 or 20 classes. If you want to hire more sessions, please contact me so you can apply for an additional discount.


What method does Claudins use?

The classes are communicative, that is to say, they are based on the idea that the language is a means of communication that serves to transmit a message. Grammar will be studied (of course), but focused on the communicative function that we want the students to learn in this phase of their learning. The communicative functions will be authentic, just as the materials that will be used will be authentic.

Can I prepare the DELE exam with Claudins?

Of course, there is a special programme to help you to prepare for the exam in which we will review the syllabus of the grammatical and lexical contents that the candidate is expected to master according to the level of MECR (A1-C2) and we will work according to the tasks of the DELE exams. 


Claudins is not Spanish mother tongue, can I trust?

As my mother tongue is not Spanish, I sympathize a lot with the students and I can teach you how I learned.

Does Claudins give me an official certificate?

No, Claudins does not issue official certificates. I can grant a document certifying the level reached, but it will not be official.

If I take classes with Claudins, how long will it take to improve my language level?

This question is the most common and at the same time the most difficult to answer. It depends on the students, their mother tongue and their linguistic background, how many hours of class they take and how much they study outside the classroom. Generally, a student who takes 2/3 classes per week and who studies another 4/5 hours per week autonomously, can overcome a level in 4/5 months. Other students may take longer.

How long does the course last?

The course lasts the time of the package that has been chosen at the time of booking. Once it is over, the student is free to renew it as many times as he wants, depending on his availability and the objectives he wants to achieve.

For more information, read terms and conditions.

If you have got any other questions, contact me