Once you paid for your classes, they are not refundable.
Lessons can be cancelled free of charge by notifying us up to 24 hours before class. Cancellation must be done by e-mail, and we will rely on your message’s timestamp to check you cancelled in time. In this case, you will be able to schedule another day and another time for your make-up class.
If you notify us less than 24 hours in advance, you will lose your right to reschedule class.
The teacher will wait for up to 15 minutes after the scheduled time. After that, the student will be considered absent and you will lose your right to reschedule class.
We will postpone your class in case we are unavailable, or if your/our internet connection fails.
When you buy classes, they will be valid for 6 months. This period can be extended in some cases.
For more information, please read terms and conditions.
If you have any other questions, please get in touch via the contact form.